Return & Refund
Refund & Return Policy
Your Satisfaction Matters To Us
We drive to provide high quality cookware and a smooth shopping experience. If you are not completely satisfied we are here to help you
Easy Returns
Hassle-free return process.
Secure Refunds
Quick-and safe refund process.
Pickup Support
We’ll arrange a pickup from your location.
Dedicated Support
Our team is always here to help you.
Our Return Policy
We accept return within 7 days of delivery in case you received a damaged, defective or incorrect product.
To be eligible for a return:
- The product must be unused and and original packaging
- All tab level accessories and invoices must be intact
- Returns are not accepted for products damaged due to miss use or normal wear and tear
- Certain items example opened cookware set or use items may not be eligible for return due to hygiene reasons
Our Refund Policy
Once we receive and inspect the returned product, we will process your refund within 5-7 business days.
- Refunds will be issued to the original payment method
- Actual shipping charges are non refundable
- In case of a missing item or used product a partial refund maybe applicable
- For cash on delivery orders refund will be processed via bank transfer or store credit
How to Return a Product
Step 1
Raise a return request from your account or contact our support team.
Step 2
Our team will verify your request and arrange a pickup.
Step 3
We will inspect the product after it reaches our warehouse.
Step 4
Once approved your refund will be processed within 5 to 7 business days.